When you register with bdg345, place a bet, or get in touch with us, certain information naturally comes our way. This Privacy Policy clearly explains what that information is, why we need it, and how it is stored.
Bdg345 believes privacy is a right, not a privilege. That is why this document is written in plain, straightforward language — no complex legal jargon. If you have any questions, please reach out to our support team.
Our core principles: bdg345 never sells, rents, or shares your information for advertising purposes. This commitment is the cornerstone of how we do business.
1 What data we collect
Bdg345 only collects information that is necessary to deliver its services, maintain security, and meet legal obligations.
Information Collected at Registration
- Full name, date of birth & gender
- Email address & mobile number
- Current residential address
- Identity Verification Documents (NID, Passport)
Information collected automatically during use
- IP address & device information
- Browser type & operating system
- Which pages you visited on the platform and how long you spent on them
- Betting History & Transaction Details
Information collected during payment
Payment method details (such as your bKash number) are collected when you make a deposit or withdrawal. Card numbers or full bank details are never stored on bdg345's servers — those are handled directly by the payment processor.
| Data Type | Reason for collection | Required? |
|---|---|---|
| Name & date of birth | Identity verification & age confirmation | Yes |
| Email & Phone | Account Communication & Security | Yes |
| NID / Passport | KYC & Anti-Money Laundering | Yes (for withdrawals) |
| Device & IP | Security & Fraud Prevention | Automatic |
| Betting History | Service improvement & legal records | Automatic |
2 How your data is used
Bdg345 uses your data only for specific purposes. Those purposes are clearly outlined below:
- Account management: To create your account, manage logins, and ensure account security.
- Service Delivery: For betting, payment processing, and distributing rewards.
- Customer Support: To resolve your issues and answer your questions.
- Security: To prevent fraud, money laundering, and unauthorized account access.
- Legal Obligations: To provide required information at the direction of government authorities.
- Service Improvement: For analytics to improve your experience on the platform.
- Contact: For important updates, security alerts, and account-related notifications.
Marketing communications: bdg345 only sends promotional emails with your consent. You can opt out at any time by clicking the unsubscribe link in any email.
3 Who your data is shared with
Bdg345 does not sell your data. However, limited information may be shared with certain parties as necessary to operate our services:
Payment partners
Necessary information is shared with trusted payment gateways to process transactions. These partners also adhere to strict data protection standards.
Technical Service Providers
Third-party providers are used for cloud storage, server management, and cybersecurity. Data protection agreements are in place with all such providers, and they receive your data solely for technical purposes.
Legal authorities
Bdg345 is legally required to provide certain information in response to court orders or government investigations. Where possible, you will be notified in advance in such situations.
Never shared: bdg345 never shares your information with advertising agencies, data brokers, social media companies, or any other online businesses.
4 Cookies & tracking technologies
The bdg345 website and app use certain cookies, which fall into three main categories:
- Essential cookies: To maintain login sessions and ensure security. These cookies are essential for the platform to function properly and cannot be disabled.
- Functional cookies: Used to remember your language preferences and settings. These are optional.
- Analytics Cookies: To understand which parts of the platform are used most. This data is collected anonymously and is not linked to any individual.
Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain features to stop working.
5 How long your data is retained
Bdg345 does not retain your data for longer than necessary. Retention periods depend on the type of information:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 Years After Account Closure |
| Transaction records | 7 years (legal obligation) |
| KYC Documents | 5 Years After Account Closure |
| Log Files & IP | 90 Days |
| Support conversations | 2 Years |
| Analytics Data (Anonymous) | Indefinitely |
Once the retention period expires, data is securely deleted or anonymised so it can no longer be linked to any individual.
6 Your Rights Over Your Data
Even while using the bdg345 platform, you retain full control over your personal data. Your rights include:
To exercise these rights support@bdg345.bizto email us. bdg345 typically responds within 30 days.
7 Protection of Minors
Bdg345's services are strictly for users aged 18 and above. If a minor is found to have registered, all their data is immediately deleted and the account is permanently closed.
Bdg345 conducts regular age verification checks, and date of birth is confirmed during KYC verification. If a parent or guardian becomes aware that their child is using bdg345, please contact support immediately.
8 Policy Updates & Contact
Bdg345 may update this privacy policy at any time. When changes are made:
- The update date at the top of this page will reflect any changes.
- Registered members will be notified by email of any significant changes.
- You will receive 7 days' notice before any changes take effect.
If you have any questions about this privacy policy or your personal data, please get in touch: support@bdg345.biz
Frequently asked questions
What users most commonly want to know.
Play Safe, Enjoy with Peace of Mind
Both your data and your money are safe with bdg345. Join today and enjoy Bangladesh's most trusted betting experience.